Modest Moving

Modest Moving LLC did not disclosure or advertise that they are a moving broker. They are legally required to properly inform the customer they are a broker. They additionally are legally required to share a list of movers they use. This did not happen. They tried to scam me and luckily I didn't give them my belongings.

They are affiliated with these other fraudsters :

Modest Moving LLC

US DOT 3852827

MC-01404911

http://modestmovingservices.com

877-386-2299

800-460-4118

Texas Moving and Storage

US DOT 3266915

MC-01030727

http://www.txmovingandstorage.com

8668966846

Moving & Storage Squad LLC

US DOT 3321368

MC-1056919

http://www.movingandstoragesquad.com/contacts/

800-460-4118

Move size: 1 Bedroom Home Service cost: $2500

Modest Moving lines up actual van lines to pick your stuff up and get it delivered. This would not be a problem if they did not promise stuff the other companies do not deliver. They did not use moving blankets, they did not have their trucks pick our stuff up and take it to the storage unit we rented. They stored our stuff in a warehouse and sent a local mover to pick it up and deliver it. We had damage to items shipped, some items REMOVED FROM THE TRUCKS and handed over to local mover, items apparently lost, and ABSOLUTELY NO ONE AT MODEST MOVING WILL ANSWER OR RETURN YOUR CALLS AFTER THEY ARE PAID. They are going to force us to pursue litigation and claims against their license because they do not pick up their phone calls to resolve issues. What is sad is we are only contacting to claim resolution on relatively minor damages. When they tell you they have $10,000 insurance on your goods, DO NOT BELIEVE THEM. They also have a clause that suggest that they do NOT insure your cargo.

Move size: 2 Bedroom Home Service cost: $9000

After looking more into the company after we booked we realized how scammy this company really is. The DOC # on this website is different than the one that was written on our contract. When we followed the DOC # that’s posted on this website I saw that this company once ran under a different legal name and had their license revoked. Although they do have a ‘new license’ I assume it will be revoked soon enough. After I called my representative Lucas, he was MIA, I spoke to leanne and she said she’d get back to me and never did. I ended up cancelling before they took anymore of my money. They have their brokers license but don’t have an actual moving license. They said they’d be the ones moving us, but they don’t have a license for it. Red flags. Definitely run as fast as you can. Will be reporting to the bbb and FMCSA

Move size: 1 Bedroom Home Service cost: $2400

Strongly advise against using Modest Movers! First, and likely last, time hiring a mover. Moving PA to MN. Was given a quote over the phone, confirmed it 3 times before the move, overestimated the number of boxes, and provided measurements for the sofa/table/bed/dressers etc. Gave me a quote of $3200 for 420 cubic ft, and took 50% deposit. On the day of the move, a different company shows up, Packmaster Movers, 8 hours earlier than scheduled and with just a 15min heads up. Things were still unpacked! Turns out Modest Movers is just a broker and their estimate has no real bearing! The foreman on the morning of move does a walk through, and says new estimate is $9300 (See attached pic)! Says the space required was grossly miscalculated, will be closer to 1200 cubic ft. I ask how much if I just use 420 cubic ft as quoted, and he says it'll still be at least $5500! No way to meet the $3200 I was quoted! Modest Movers are completely fraudulent! They will not refund the $1500 deposit since I canceled the move within 72hrs of the move date (I cancelled day of since 3x the price and no way to meet their original quote!). Avoid this company at all costs, completely unreliable. My wife and I had to rent a UHaul same-day, load everything ourselves, and drive it 900 miles! Horrible customer service, will tell you anything to get you to make a deposit!

Move size: 1 Bedroom Home Service cost: $9500

They lied about the about the amount of space and the quote. I had a quote that should have included my entire house. However, we decided to sell about 40% of our large furniture, which was a large 7 piece sectional, a table with 6 chairs that was on the back porch, a queen size storage bed, and a bunk bed. You would have thought we would have plenty of room on the truck for the rest of the house and actually possibly get a refund. Wrong, they wanted to charge me 500 to just get my king mattress on truck.

Then when I get it delivered there were additional charges, they are only paid to go 50', not the "just point where you want them to take it" I was told. Also, everything was damaged. My rugs were placed jammed against the door and soaking wet. My $4-5k master bed was damaged on every piece. No response from the company on how to resolve.

Be ware or these "lowest cost" movers, they are just brokers from some local help. Thats why the pickup and delivery is paid in cash, as the company doesn't actually employ the people moving.

Move size: 4+ Bedroom Home Service cost: $5200

This team helped us move a 2-bedroom apartment from A to D. They worked thoughtfully and in a timely manner, taking care of all items and delivering them safely to their new destination. They were professional and friendly and wore masks the entire time, despite the heat and difficult work. The company was quick to respond to questions, like requesting a quote and confirming the move date. I would use Modest Moving again and recommend them to anyone looking for a safe and quality move.

Move size: 2 Bedroom Home Service cost: $5138